Terms of Service

Last updated: 4th September 2025

1) Agreement

These Terms govern your access to and use of DYZR services and website operated by us. By purchasing or using our services, you agree to these Terms.

2) Services & scope

  • We provide async, done-for-you services

  • Unless explicitly stated, services are async only (no meetings). Delivery happens via docs, spreadsheets, and email.

  • Each product page and your order confirmation define the scope, timeline, and deliverables. One revision is included where stated.

3) Orders, subscriptions & billing

  • One-off services bill at purchase.

  • Prices are shown before taxes/fees; applicable taxes are added at checkout.

  • Payments are processed by third parties (e.g., Stripe). You authorize us and our processor to charge your payment method.

4) Client responsibilities

  • Complete the onboarding form accurately and on time.

  • Provide necessary access (view/admin where needed) and inputs to deliver within timelines.

  • Ensure you own or have rights to any content or data you provide.

5) IP & licenses

  • What you own: After full payment, you own the final deliverables we create specifically for you (e.g., customized SOPs, calendars, copy, dashboards).

  • What we retain: We retain all rights to our underlying methods, frameworks, templates, and pre-existing materials. We grant you a non-exclusive, perpetual license to use any such components embedded in your deliverables for your internal business.

  • You may not resell or publicly distribute our frameworks/templates outside your organization without permission.

6) Confidentiality

Both parties agree to keep non-public information confidential and use it only to perform or receive the services. Reasonable disclosures to advisors/contractors are allowed under similar duties of confidentiality.

7) Cancellations & refunds (summary)

  • One-off services: due to the nature of digital services, purchases are generally non-refundable after work begins.

  • If we materially miss the agreed brief, one revision is included (see product page/confirmation).

8) Publicity

We may reference your name and logo in a client list and use anonymized results for case summaries, unless you request otherwise in writing.

9) Disclaimers

We don’t guarantee specific revenue or performance outcomes. Third-party tools and platforms are outside our control.

10) Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim related to the services is limited to the fees you paid to us in the 3 months preceding the claim. We’re not liable for indirect, incidental, or consequential damages.

11) Indemnity

You agree to indemnify us against claims arising from content or data you provide, or your misuse of the services.

12) Suspension/termination

We may suspend or terminate services for non-payment, suspected misuse, or legal risk. You may cancel per §7.

13) Governing law & disputes

These Terms are governed by the laws of New South Wales, Australia, excluding its conflict-of-law rules. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales located in Sydney, Australia.

14) Changes

We may update these Terms from time to time. The current version will always be posted on this page with its effective date.

Contact: dylan@dyzr.io for questions about these Terms.